Don't blog when you are on the phone with a Customer Service Representative from the IRS. Especially when they owe you money and they will not listen to you and they of course have your address wrong.
It just makes you mad and then leads to crappy blogging.
Oh and the music. Yeah, they really do need to get some new music for the 'on hold' button that they kept me on for about 20 straight mins while they hunted down a manager that I never got to speak with.
I think I will go find chocolate now.